usability
Usability rule #1
Submitted by Cat on Fri, 2008-05-16 04:03The first and most important rule of usability (in my opinion) is quite simple--don't piss off your customers. Seriously. Unless what you're selling can't be found anywhere else, it doesn't matter how fantastic it is if you piss your customer off before they get a chance to see how awesome your product is. My current complaint is with email newsletters.
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